Refund policy

1. Purchases Made Through Amazon or Other Third-Party Retailers

If you purchased an item after clicking a link on our Site that led you to Amazon or another third-party retailer:

  • Your order, payment, shipping, returns, and refunds are governed by that retailer’s policies.

  • Vita Affari does not process or manage returns, exchanges, or refunds for these purchases.

To request a return or refund:

  1. Identify the retailer where the order was placed (e.g., Amazon).

  2. Log in to your account with that retailer.

  3. Follow their instructions for returns, exchanges, and refunds.

  4. Any questions about processing times, return labels, and refund status must be directed to that retailer’s customer service.

We recommend reviewing the retailer’s return and refund policies before completing your purchase.

2. Purchases Made Directly from Vita Affari (Future Use)

In the future, we may offer products for sale directly through the Vita Affari Site (for example, our own branded items or specialty capsules). If and when that occurs, those purchases will be covered by direct Vita Affari return terms, which will be clearly indicated at checkout and may include:

  • Timeframe for returns (e.g., XXX days from delivery)

  • Condition requirements (unused, unworn, with tags, etc.)

  • Whether shipping costs are refundable

Any such terms will be updated and detailed in this Policy when applicable.

At this time, Vita Affari does not sell products directly and relies on partner retailers to fulfill orders.

3. Damaged or Incorrect Items

Because orders are processed and shipped by third-party retailers:

  • If your item arrives damaged, defective, or incorrect, you must contact the retailer where you completed your purchase (e.g., Amazon) to resolve the issue.

  • The retailer’s policies and procedures for damaged or incorrect items will apply.

If you are unsure which retailer handled your order, please check your order confirmation email or account with that retailer.

4. Our Role as a Curator

Vita Affari acts as a curator and referrer:

  • We carefully select products we believe align with our standards for quality, design, and quiet luxury.

  • We may earn a commission when you purchase through affiliate links on our Site.

  • We do not hold inventory or ship products ourselves for third-party orders.

While we are always interested in hearing about your experience with items featured on the Site, we cannot approve, deny, or process returns and refunds for purchases made through third-party retailers.

5. Questions About This Policy

If you have any questions about this Return & Refund Policy, or if you are unsure whether a purchase was made through a third-party retailer or directly from us, you can contact us at:

Vita Affari
Email: info@giantimpactgroup.com

We’ll do our best to help point you in the right direction.

6. Changes to This Policy

We may update this Return & Refund Policy from time to time to reflect changes in how we operate or the types of products we offer.

When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this Policy periodically.